Privacy Policy

Privacy Policy – Cirvolta

This privacy policy describes how www.cirvolta.com (“the website,” “we,” “us,” or “our”) collects, uses, and shares personal data when you visit our website, use our services, make a purchase, or communicate with us (collectively referred to as “the services”). “You/your” refers to you as a user, whether you are a customer, visitor, or any other individual whose data we process.

We recommend that you read this policy carefully.

Changes to This Privacy Policy

We may update this policy when necessary, for example to reflect changes in our practices or legal requirements. The latest version is always published on www.cirvolta.com, along with the date of “Last Updated.”

Collection of Personal Data

1. Data You Provide to Us

  • Contact information: name, address, phone number, email address.

  • Order information: billing and shipping address, payment confirmation, email, phone number.

  • Account information: username, password, and security details.

  • Customer support: information you provide when contacting us, e.g., via email or chat.

2. Data We Collect Automatically

Through cookies and similar technologies, we collect data such as:

  • Device information, browser, IP address, and network connection.

  • Usage data, including pages you visit and products you view.

3. Data From Third Parties

We may also receive data from external sources, such as:

  • Service providers operating our online store,

  • Payment providers processing your payments,

  • Analytics and marketing partners collecting data on our behalf.

How We Use Your Data

We process your personal data in order to:

  • Provide our services (orders, payments, deliveries, returns, account management),

  • Communicate with you and send marketing communications (only with consent where required),

  • Detect and prevent fraud and illegal activity,

  • Analyze and improve our website and customer experience,

  • Comply with legal obligations (e.g., accounting according to applicable laws).

If you reside in the EEA, processing for marketing and security purposes is based on our legitimate interests in accordance with Article 6(1)(f) GDPR.

Cookies

We use cookies to improve functionality, save preferences, and analyze usage. You can manage cookies in your browser settings, but note that certain website features may be affected.

Sharing of Personal Data

We may share personal data with:

  • Service providers (e.g., payment and shipping companies, analytics providers),

  • Marketing partners (only with consent),

  • Authorities when required by law,

  • Business partners in the event of restructuring, mergers, or sales.

We never sell your personal data.

Children’s Privacy

Our services are not intended for children under the age of 16. If you suspect that we have unintentionally collected data about a child, please contact us at support@cirvolta.com so we can delete it.

Storage and Security

We implement technical and organizational measures to protect your data. Personal data is stored only as long as required to fulfill the purpose of processing or to comply with legal obligations.

Your Rights

As a data subject, you have the right to:

  • Request access to your personal data,

  • Request rectification or deletion,

  • Object to certain processing or request restriction,

  • Request data portability,

  • Withdraw consent (where processing is based on consent),

  • Opt out of direct marketing.

To exercise your rights, contact us at support@cirvolta.com. We may need to verify your identity.

Complaints

If you believe we are processing your data incorrectly, please contact us. You also have the right to file a complaint with the Swedish Authority for Privacy Protection (IMY) or another competent data protection authority within the EEA.

International Transfers

We may transfer personal data outside the EEA, for example to service providers in the USA. For such transfers, we use approved GDPR-compliant safeguards, such as the EU Standard Contractual Clauses.

Contact

If you have questions about this privacy policy or wish to exercise your rights, contact us:

Email: support@cirvolta.com
Website: www.cirvolta.com

Cirvolta is the data controller under the GDPR unless otherwise stated.